منابع مشابه
Kinematic analysis of post office employees' workstations.
This study analyzed a post office clerk's tasks, comparing two workstation models. The clerk was facing the client in one, and seated at 45 degrees to the counter in the other. We analyzed the most frequent tasks and those presenting the most critical points: 1) payment of a postal order; 2) accepting a registered letter, breaking them down into subtasks. We used an optoelectronic system for ki...
متن کاملVDU workstations and vision in post office and bank operators.
A cross-sectional study was carried out on a sample of 26 VDU operators in a post office and a bank, working regularly on video display units. The study aimed at (1) determining the physical working conditions, particularly lighting conditions, (2) assessing employees' complaints, (3) measuring visual defects among operators in VDU workstations. The following results are revealed: (a) ergonomic...
متن کاملEmpowering front office employees with counseling affordances
Purpose – The purpose of this paper is to investigate the face-to-face citizen service encounter in public administrations’ front offices, and present a novel qualification approach to empower service personnel on-the-job, and thereby deepen the knowledge on the role of information and communication technology for advancing governmental reforms. Design/methodology/approach – The presented study...
متن کاملa comparative move analysis of the introduction sections of ma theses by iranian and native post-graduate students
since esp received universal attention to smooth the path for academic studies and productions, a great deal of research and studies have been directed towards this area. swales’ (1990) model of ra introduction move analysis has served a pioneering role of guiding many relevant studies and has proven to be productive in terms of helpful guidelines that are the outcome of voluminous productions ...
15 صفحه اولAcoustical Quality in Office Workstations, as Assessed by Occupant Surveys
We analyzed acoustic satisfaction in office environments in buildings surveyed by The Center For The Built Environment (CBE). A total of 23,450 respondents from 142 buildings were included in the analysis. Acoustic satisfaction in the CBE survey is a function of satisfaction with both noise and speech privacy. In the database people are significantly more dissatisfied with speech privacy than n...
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ژورنال
عنوان ژورنال: Work
سال: 2012
ISSN: 1875-9270,1051-9815
DOI: 10.3233/wor-2012-0424-2012